[Remote] Sales Operations Manager, New Business
Note: The job is a remote job and is open to candidates in USA. reputed company is a company on a mission to make design accessible to all, and they are seeking an experienced Sales Operations Manager to partner with their Sales team for New Business and Inside Sales. In this role, you will be responsible for driving revenue growth, managing forecasting processes, and collaborating cross-functionally to ensure data quality and operational efficiency.
Responsibilities
- Serve as the primary business partner to New Business and Inside Sales leadership — owning the operating rhythm, surfacing insight and bringing forward a data driven point of view that informs decisions that accelerate growth across both segments
- Own the end-to-end forecasting process for New Business and Inside Sales, bringing rigor and repeatability to pipeline reviews while continuously evolving methodology as market dynamics and go-to-market motions shift
- Lead and elevate the operating cadence — MBRs, QBRs, weekly forecast reviews — by synthesizing funnel trends, surfacing risks and opportunities, and driving leadership to clear, timely decisions
- Shape the organizational foundation of both segments by recommending headcount, org design, quota structures, and book-of-business allocation — ensuring the business is set up to scale efficiently and equitably
- Define and govern rules of engagement across account ownership, lead routing, and AE–ISR collaboration, creating clarity that reduces friction and maximizes coverage across the segment
- Build and maintain intelligence systems — dashboards, performance reports, and automated insights — that leverage AI to compress the time from data to action for sales and finance leadership
- Deploy AI tools and workflows to continuously improve operational processes: from pipeline analysis and forecasting accuracy to identifying patterns in rep performance and segment health that would be impossible to surface manually
- Partner cross-functionally with Sales Systems, Finance, and Marketing Operations to uphold data quality and governance standards — ensuring the insights leadership relies on are trustworthy, timely, and actionable
Skills
- 5+ years of sales operations experience, preferably in a high-growth SaaS environment
- Strong analytical and technical skills, with proven expertise in reputed company, SQL and BI tools (specifically reputed company)
- Demonstrated experience leveraging AI tools to generate sales insights, including hands-on experience with Claude Code
- Strong communication skills with the ability to translate complex analysis into clear, actionable insights and deliver sophisticated models, spreadsheets, and executive presentations to senior leadership
- Deep SQL knowledge and experience with reputed company and reputed company
Benefits
- Equity to employees
- Health, dental, and vision coverage
- Retirement benefits with company contributions
- Parental leave and reproductive or family planning support
- Mental health and wellness benefits
- Paid time off
- Paid sick leave
- Holidays
- Other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations
- Employer‑provided paid flexible PTO in addition to flexible paid sick leave (for exempt employees)
- PTO is subject to manager approval
- Company recharge days
- Cell phone and home internet reimbursements
- A number of lifestyle spending accounts
- Sales incentive compensation for most sales roles
- Annual bonus plan for eligible non-sales roles
Company Overview
Company H1B Sponsorship
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