Senior Receptionist

Senior Receptionist - Zuma London



Zuma is a contemporary Japanese restaurant collection inspired by the informal and energetic style of izakaya dining. This role is based at Zuma London, our original restaurant in the heart of Knightsbridge, where Zuma's journey first began. A globally recognised destination, Zuma London remains the beating heart of our brand's energy.


Part of the Azumi group, an award-winning international restaurant group, Zuma brings modern, vibrant dining experiences to iconic cities across the world. With over 20 Zuma locations and multiple ROKA venues globally, our portfolio continues to grow – each restaurant offering a distinctive yet unmistakably Zuma experience.



About the Role

We are seeking an enthusiastic Senior Receptionist to join our vibrant team at Zuma London. As a key member of our front-of-house team, you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable experience. Our Senior Receptionists are dedicated, hands-on, and thrive in a luxury environment, all while upholding Zuma’s renowned high standards. Full of personality and professionalism, you’ll inspire your team to deliver the outstanding service and seamless guest experience that define us.



Our ideal Senior Receptionist 


You’ll embody our values and bring:

  • A genuine love for culinary experiences & a passion for Japanese cuisine

  • Proven experience as a Senior Receptionist  in a luxury high-volume restaurant

  • A natural team player who is at home working in sync with a large team

  • Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences



Benefits


We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection.

As part of our team, you’ll enjoy:

  • World-Class training - designed to inspire and educate

  • Experience hospitality around the globe - with our five incredible brands

  • Dining discounts - enjoy exclusive discounts across the Azumi group, worldwide!

  • Access to Health Assured, our Employee Assistance Program

  • Rewards & Recognition - we value our team and celebrate your contributions to our success with meaningful rewards and recognition

  • Celebrate your milestones, with an additional day holiday for each two years worked



Our Commitment to Inclusivity


At Zuma, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you.

Working at Zuma offers more than just a job - it’s an opportunity to be part of a globally renowned brand that values consistency, growth, and excellence.

It’s a place where passion meets opportunities, and where every team member is valued for their contribution.

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