Porter and Driver

Job summary

Introduce the Role

Join Optimised Care as a Bank Porter & Driver and become an essential part of our team, helping to deliver an exceptional experience for every patient who walks through our doors. This is a varied, hands-on role where no two days are the same, combining driving responsibilities with hospital porter duties to support the smooth and efficient running of our services.

We're looking for dependable, professional individuals who enjoy working with people and take pride in providing excellent customer service. Whether you're transporting patients, delivering equipment, or supporting our clinical teams, your contribution will make a real difference to patient care.

In return, you'll benefit from flexible bank shifts that fit around your lifestyle, competitive hourly rates of £14.00 per hour for day shifts and £16.80 per hour for night shifts (7pm7am), a supportive team environment, and the opportunity to work within a modern private hospital committed to delivering outstanding healthcare.

If you have a full clean UK driving licence, an Enhanced DBS, and a positive, can-do attitude, we'd love to hear from you.

Main duties of the job

As a Bank Porter & Driver, you'll play a key role in supporting the day-to-day operations of the hospital, ensuring patients, staff and departments receive timely and professional support. Your responsibilities will include transporting patients safely within the hospital, delivering medical equipment and supplies, driving hospital vehicles for collections and deliveries, and assisting clinical and non-clinical teams with general porter duties.

This role requires someone who is organised, physically active, and able to remain calm and professional in a busy healthcare environment. You'll be expected to provide excellent customer service at all times, maintain high standards of safety and confidentiality, and work flexibly across day and night shifts as part of our bank team.

Every shift contributes to delivering a seamless patient experience, making this an ideal opportunity for someone who enjoys a varied role and takes pride in supporting high-quality healthcare services.

About us

At Optimised Care, we are committed to delivering outstanding patient care through a modern, consultant-led healthcare service. Based at The Bromsgrove Hospital, we work with experienced clinicians and dedicated support teams to provide high-quality care across a range of specialist services in a professional, welcoming environment.

We believe our people are at the heart of everything we do. Whether you're working in a clinical or non-clinical role, you'll be part of a supportive team that values respect, teamwork, compassion and professionalism. We encourage continuous learning and development and recognise the important contribution every member of staff makes to the patient journey.

Joining our bank team offers the flexibility to work around your lifestyle while gaining experience in a dynamic private healthcare setting. You'll benefit from competitive rates of pay, free onsite parking, a friendly working atmosphere, and the opportunity to be part of an organisation focused on innovation, quality and delivering the highest standards of patient care.

At Optimised Care, we're proud to create an environment where our colleagues feel valued, supported and empowered to make a genuine difference every day.

Details

Date posted

04 August 2026

Pay scheme

Other

Salary

£14 to £16.71 an hour

Contract

Bank

Duration

1 days

Working pattern

Flexible working

Reference number

E0484-26-0012

Job locations

Stoney Lane

Bromsgrove

Birmingham

West Midlands

B60 1LY

United Kingdom


Job description

Job responsibilities

As a Bank Porter & Driver, you will be responsible for supporting the efficient day-to-day running of the hospital by providing a safe, reliable and professional porter and transport service. Working as part of the wider hospital team, you will help ensure patients, clinicians and departments receive the support they need to deliver outstanding care.

Key Responsibilities

  • Safely transport patients to and from wards, theatres, outpatient clinics and diagnostic departments.

  • Provide a courteous, compassionate and reassuring service to patients and visitors at all times.

  • Drive hospital vehicles to collect and deliver equipment, medical supplies, specimens, documents and other essential items.

  • Complete external collections and deliveries as required, ensuring items are transported securely and confidentially.

  • Assist with the movement, delivery and storage of medical equipment, furniture and supplies throughout the hospital.

  • Prepare clinical areas and treatment rooms by moving equipment as requested.

  • Respond promptly to porter requests from clinical and non-clinical departments.

  • Ensure hospital vehicles are kept clean, roadworthy and report any maintenance issues immediately.

  • Carry out daily vehicle safety checks before use.

  • Support with waste disposal and linen movements in accordance with infection prevention procedures.

  • Follow all manual handling, health and safety and infection control policies.

  • Maintain patient dignity, privacy and confidentiality at all times.

  • Report incidents, accidents, hazards or maintenance issues promptly.

  • Work flexibly across day, evening and night shifts as required.

  • Assist colleagues across departments during busy periods to maintain excellent patient service.

  • Accurately complete any documentation relating to deliveries, collections and transport activities.

Essential Requirements

  • Full, clean UK driving licence.

  • Enhanced DBS certificate.

  • Excellent communication and customer service skills.

  • Reliable, punctual and professional approach to work.

  • Ability to work independently and as part of a multidisciplinary team.

  • Good level of physical fitness, with the ability to undertake manual handling duties.

  • Flexible approach to working bank shifts, including nights and weekends where required.

Desirable

  • Previous experience as a Porter, Driver, Hospital Porter, Healthcare Assistant or in a customer-facing role.

  • Knowledge of health and safety, infection prevention or manual handling procedures.

  • Experience working within a healthcare or hospital environment.

What We Offer

  • £14.00 per hour for day shifts.

  • £16.80 per hour for night shifts (7:00pm7:00am).

  • Flexible bank working to fit around your availability.

  • Free onsite parking.

  • Supportive and welcoming team environment.

  • Opportunity to gain experience within a modern private hospital.

  • Ongoing training and development opportunities.

Safeguarding

Optimised Care is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All successful applicants will be subject to satisfactory pre-employment checks, including an Enhanced DBS check, right to work verification and satisfactory employment references. We are an equal opportunities employer and welcome applications from all suitably qualified candidates.

Job description

Job responsibilities

As a Bank Porter & Driver, you will be responsible for supporting the efficient day-to-day running of the hospital by providing a safe, reliable and professional porter and transport service. Working as part of the wider hospital team, you will help ensure patients, clinicians and departments receive the support they need to deliver outstanding care.

Key Responsibilities

  • Safely transport patients to and from wards, theatres, outpatient clinics and diagnostic departments.

  • Provide a courteous, compassionate and reassuring service to patients and visitors at all times.

  • Drive hospital vehicles to collect and deliver equipment, medical supplies, specimens, documents and other essential items.

  • Complete external collections and deliveries as required, ensuring items are transported securely and confidentially.

  • Assist with the movement, delivery and storage of medical equipment, furniture and supplies throughout the hospital.

  • Prepare clinical areas and treatment rooms by moving equipment as requested.

  • Respond promptly to porter requests from clinical and non-clinical departments.

  • Ensure hospital vehicles are kept clean, roadworthy and report any maintenance issues immediately.

  • Carry out daily vehicle safety checks before use.

  • Support with waste disposal and linen movements in accordance with infection prevention procedures.

  • Follow all manual handling, health and safety and infection control policies.

  • Maintain patient dignity, privacy and confidentiality at all times.

  • Report incidents, accidents, hazards or maintenance issues promptly.

  • Work flexibly across day, evening and night shifts as required.

  • Assist colleagues across departments during busy periods to maintain excellent patient service.

  • Accurately complete any documentation relating to deliveries, collections and transport activities.

Essential Requirements

  • Full, clean UK driving licence.

  • Enhanced DBS certificate.

  • Excellent communication and customer service skills.

  • Reliable, punctual and professional approach to work.

  • Ability to work independently and as part of a multidisciplinary team.

  • Good level of physical fitness, with the ability to undertake manual handling duties.

  • Flexible approach to working bank shifts, including nights and weekends where required.

Desirable

  • Previous experience as a Porter, Driver, Hospital Porter, Healthcare Assistant or in a customer-facing role.

  • Knowledge of health and safety, infection prevention or manual handling procedures.

  • Experience working within a healthcare or hospital environment.

What We Offer

  • £14.00 per hour for day shifts.

  • £16.80 per hour for night shifts (7:00pm7:00am).

  • Flexible bank working to fit around your availability.

  • Free onsite parking.

  • Supportive and welcoming team environment.

  • Opportunity to gain experience within a modern private hospital.

  • Ongoing training and development opportunities.

Safeguarding

Optimised Care is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All successful applicants will be subject to satisfactory pre-employment checks, including an Enhanced DBS check, right to work verification and satisfactory employment references. We are an equal opportunities employer and welcome applications from all suitably qualified candidates.

Person Specification

Experience

Desirable

  • Previous experience as a Porter, Driver, Hospital Porter, Healthcare Assistant or in a customer-facing role.
  • Knowledge of health and safety, infection prevention or manual handling procedures.
  • Experience working within a healthcare or hospital environment.
Person Specification

Experience

Desirable

  • Previous experience as a Porter, Driver, Hospital Porter, Healthcare Assistant or in a customer-facing role.
  • Knowledge of health and safety, infection prevention or manual handling procedures.
  • Experience working within a healthcare or hospital environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Optimised Care Ltd

Address

Stoney Lane

Bromsgrove

Birmingham

West Midlands

B60 1LY

United Kingdom


Employer's website

https://optimisedcare.com/ (Opens in a new tab)

Employer details

Employer name

Optimised Care Ltd

Address

Stoney Lane

Bromsgrove

Birmingham

West Midlands

B60 1LY

United Kingdom


Employer's website

https://optimisedcare.com/ (Opens in a new tab)

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