Out of Hours Business Travel Consultant

Our client is a global business travel management leader, where customer service is second to none. As part of this first class service provision, they need a highly skilled Senior Business Travel Consultant to join their Out of Hours (OOH) team.

This role provides assistance to customers whose travel has been disrupted, or who need to make urgent travel bookings. The role can be a pressured one so the successful candidate will be calm, and have a sympathetic and reassuring approach to providing assistance at highly stressful times. You will therefore be self-motivated and able to work comfortably under pressure. Attention to detail and meticulous standards are key.

Profile:

  • Knowledgeable on a GDS, Sabre ideally
  • Fares & Ticketing Level 1 & 2 (or equivalent experience) essential
  • Knowledge of Microsoft products, including Outlook, Word and Excel
  • Possess good geographical and product knowledge of destinations and airlines
  • On the pulse with world events and likely travel implications
  • Strong organisational skills with excellent customer service & communicative abilities
  • Flexible approach and desire to think ‘outside of the box’ to provide innovative travel solutions in times of increased stress

This is a fully home based role, in the UK, and offers an excellent salary and benefits package.

Experience: 2 years required
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