Are you an organised and proactive administrator who takes pride in producing polished, accurate work? If you enjoy supporting teams, improving processes and making a real difference behind the scenes, we'd love to hear from you!

Who we are

Care 4 Quality is a specialist consultancy providing tailored services to health and social care providers across the UK. Our expertise includes inspections, policy development and onsite support, with every service designed to meet the individual needs of the organisations we work with. As part of the WorkNest Group, we combine our specialist sector knowledge with the strength and expertise of a wider organisation.

WorkNest's 800+ colleagues support over 50,000 organisations worldwide, helping them manage risk, improve performance, and protect what matters most. Combining smart technology with expert advice across Employment Law, HR, Health & Safety, Cyber Security, ISO, and Compliance services, we act as a true extension of our clients' teams.

Following significant growth over the past two years, including international expansion and strategic acquisitions, WorkNest is continuing to grow at pace. As part of Axiom GRC, we have ambitious plans for the future, with a goal of building a £250 million business through sustained growth and innovation.

As our business continues to evolve, so do the opportunities for our colleagues. Join us and be part of a collaborative, forward-thinking organisation where your contribution can make a real impact.

About the role

As a vital member of our team, you'll play a central role in ensuring the smooth and efficient delivery of our services. Supporting both our technical and operations teams, you'll prepare, review and refine a wide range of documentation, from reports and policies to operational resources, presentations and marketing materials. Your ability to work accurately, manage multiple priorities, learn new systems quickly and maintain exceptional attention to detail will directly contribute to the quality and professionalism of our service delivery. By providing dependable administrative support and continuously looking for ways to improve documentation and processes, you'll help uphold our organisational standards and enable our consultants and operational teams to focus on delivering outstanding support to our clients.

Please note: This is a part-time role working 20 hours per week.

About you

This role is ideal for someone who takes pride in delivering polished, accurate work and enjoys contributing behind the scenes to help teams succeed. You will thrive in this role if you are:

• Highly organised, methodical and able to manage multiple priorities.
• Exceptionally detail-oriented with strong written English and excellent proofreading skills.
• Confident working with a wide range of documents and content types.
• Proficient in Microsoft Word and comfortable learning new systems and software.
• Self-motivated, proactive and able to work independently as well as collaboratively.
• Keen to learn about the health and social care sector and support the operational and technical functions of the business.
• Professional, reliable and passionate about contributing to a culture of quality and excellence.

There is plenty to learn in this role, but with curiosity, dedication and the support of our friendly team, you will thrive and develop new skills.

What you'll be doing

As an Operations Administrative Assistant, you will:

• Work closely with the operations and technical teams to review, edit, format and update reports, policies, templates and other service documentation, ensuring accuracy, clarity and consistency.
• Support the operations team by creating, updating and organising operational documentation, including internal processes, client packs, presentations and resources.
• Assist with marketing content creation, such as brochures, promotional materials, event documentation and written collateral.
• Develop a strong understanding of our systems and workflows, using your IT proficiency to help streamline and improve internal processes.
• Maintain organised, up-to-date filing systems and document libraries to ensure information is easy to access and compliant with internal standards.
• Collaborate with colleagues across the business, providing dependable administrative support to help maintain high-quality service delivery.
• Handle a range of administrative tasks including scheduling, formatting documents, proofreading, data entry and maintaining records.
• Proactively identify opportunities to enhance documentation quality, consistency and usability.

What We Offer

• Part time: 20 hours per week
• Salary: £13,990 per annum
• Amazing Benefits
• Remote working
• A supportive and inclusive work culture

How to apply

If you share our values of Integrity, Excellence, Teamwork and Inclusion, please use the purple ‘apply now’ button to begin your application. You’ll be asked to submit a CV and covering letter outlining how you fulfil the person specification for this post. Care for Quality is committed to creating a culture of Inclusion and ensuring that everyone – job applicants, clients, colleagues, and anyone else we deal with – is treated fairly and with respect. We continuously review our policies and processes to support our aim to create a diverse team, however, please speak to our Talent and Recruitment specialist if there are any adjustments, we need to make in order to ensure, a genuine equality of opportunity.

Closing Date: 28 September 2026

Applications will be reviewed on a rolling basis, so please do not delay in applying.