Freedom of Information caseworker

Details

Reference number

484239

Salary

£30,307 - £33,237 A Civil Service Pension with an employer contribution of 28.97% GBP

Job grade

Executive Officer

Contract type

Fixed term
Loan
Secondment

Length of employment

2 years

Business area

DCMS - Private Office

Type of role

Strategy

Working pattern

Flexible working, Full-time, Job share

Number of jobs available

1

Contents

  • Location
  • About the job
  • Benefits
  • Things you need to know
  • Apply and further information

Location

Manchester

About the job

Job summary

The Ministerial Support Team (MST) is responsible for providing replies to FOI requests, government write rounds for prospective new legislation and handling enquiries and complaints.

MST is a friendly and support-focused team mostly based in London and Manchester. We help each other to get the work done. We are part of the wider ministerial private office which sits at the heart of the department. Our work is crucial to the department?s operations.

The nature of our work provides a valuable opportunity to get an insight across the span of the department?s policy work. You will also develop an understanding of how ministers work with government, stakeholders and the public, and how you can help that happen.

The team?s main responsibility is to produce high quality FOI replies. We have a flexible attitude as we need to deliver other responsibilities including reporting performance and we pick up ad-hoc tasks like working with Number 10 on the Commonwealth Games and Olympic Games.

Job description

DCMS receives a wide variety of requests under the Freedom of Information (FOI) Act 2000 for information related to policy and operational matters. We work closely with ministerial private offices and policy colleagues to deliver high quality FOI responses on behalf of the department.

You will process FOI requests and will be required to draft accurate, plain English and high quality responses. Your responsibilities will include:

  • Advising officials and ministers on how the FOI Act applies to them
  • Drafting timely and high quality responses to FOI requests
  • Organising and managing your caseload and making decisions on when to follow up on issues yourself or when to escalate to your manager
  • Establishing and maintaining relationships across the organisation
  • Taking on other ad-hoc tasks as required
  • Contributing to the overall running of the wider team, including taking responsibility for things like correspondence

We are also interested in identifying candidates for future vacancies within the Ministerial Support Team. Therefore, for suitable candidates, you may be offered a similar position within the team or added to a reserve list for future vacancies.

Person specification

The ideal candidate would have the following key skills and experience:

Essential requirements:

  • You must be highly organised and be able to meet deadlines daily, while handling competing priorities.
  • An eye for detail. The role is centred around the FOI Act meaning there is a prominent legal component to the job.
  • Excellent written and verbal communication skills.
  • Good at building working relationships and stakeholder management skills as you need to interact confidently with a range of stakeholders of varying seniority, including ministers.
  • Enthusiasm and willingness to take on additional work to deliver the team?s priorities.

Desirable Skills:

  • Previous experience of case work.
  • Familiarity with the Freedom of Information Act 2000

Behaviours

We'll assess you against these behaviours during the selection process:

  • Making Effective Decisions
  • Changing and Improving
  • Delivering at Pace
  • Working Together

We only ask for evidence of these behaviours on your application form:

  • Making Effective Decisions

Benefits

Alongside your salary of £30,307, Department for Culture, Media and Sport contributes £8,779 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .

DCMS values its staff and offers a wide range of benefits to everyone who works here. We?re committed to developing talent, and supporting colleagues to have great careers in our department. To support with that, some of the benefits we offer include:

  • Flexible working arrangements and hybrid working - DCMS staff work on a flexible basis with time spent in offices, and time spent working from home

  • 26.5 days annual leave on entry, increasing to 31.5 days after 5 years? service

  • A Civil Service pension with an employer contribution of 28.97%

  • Access to the Edenred employee benefits system which offers discounts to popular retailers and access to various useful resources such as financial and savings advice

  • 3 days of paid volunteering leave

  • Up to 9 months maternity leave on full pay + generous paternity and adoption leave

  • Staff reward and recognition bonuses that operate throughout the year

  • Occupational sick pay

  • Access to the Employee Assistance Programme which offers staff 24/7 confidential support and resources such as counselling, debt guidance and management advice

  • Active and engaged staff networks to join including the LGBT+, Ethnic Diversity, Mental Health and Wellbeing and Gender Equality Networks

  • Exceptional learning and development opportunities that you can explore alongside your day to day work

  • Season ticket loan, cycle to work scheme and much more!

Terms and conditions at SCS grades will vary. Those applying for SCS roles should refer to the candidate information pack for more information on terms and conditions.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Strengths and Experience.

To apply for this vacancy, you will need to submit the following documents which will assessed against the experience success profile:

  • A behaviour statement of 250 words on making effective decisions which will be assessed against the behaviour success profile.
  • A CV setting out your career history, with key responsibilities and achievements. Please ensure you provide employment history that relates to the essential and desirable criteria, and that any gaps in employment history within the last 2 years are explained. The CV should not exceed more than 2 x A4 pages and you should insert your CV into the "Job History" section on the Civil Service Jobs application form.
  • A Statement of Suitability (max 500 words) explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role in light of the essential requirements. You may also choose to reference the desirable skills listed however these will not be considered in the assessment of your application except in circumstances where there are a high number and calibre of candidates.

For the shortlist, we will select applicants demonstrating the best fit for the role by considering the evidence provided in your application.

In the event of a large number of applicants, an initial sift will be conducted on the behaviour: making effective decisions. Those who are successful in the initial sift will then be scored on all elements of the application.

For support in writing your application and interviewing, please refer to the ?Application and Interview Guidance? document attached to the job advert.

The interview process will assess behaviours and strengths.

The behaviours to be tested at interview are:

  • Making effective decisions
  • Changing and improving
  • Delivering at pace
  • Working together

Prior to the interview you will be sent the behaviour questions in advance.

You will not be made aware of the strengths being assessed prior to your interview.

Your interview will take place remotely via video call.

For indicative sift and interview dates please refer to the attached Candidate Information Pack.

Further Information

A reserve list may be held for a period of 12 months from which further appointments can be made.

Any move to Department for Culture, Media and Sport from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

New entrants are expected to join on the minimum of the pay band.

DCMS has a London and a National pay scale. For more information on this, including the circumstances in which each pay scale will apply, please see the ?Candidate Information Pack? attached.

If successful and transferring from another Government Department a criminal record check may be carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant?s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

Reasonable Adjustment

We are committed to supporting candidates so they can perform at their best throughout the recruitment process. This includes making reasonable adjustments to our process.

In order to request an adjustment, please:

Complete the ?Assistance required? section on the ?Additional requirements? page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or a verbal test rather than a written one.

Alternatively, contact the Government Recruitment Service via as soon as possible before the closing date to discuss your needs.

Accessibility

If you are experiencing accessibility difficulties with any of the attachments, please contact us. Contact details can be found in the 'contact point for applicants' section of the job advert.

If the vacancy is offered as FTA/Loan, existing Civil Servants must join on a Loan basis only. Prior agreement to be released on loan must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return.

Feedback




Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : Saira Ali
  • Email :

Recruitment team

  • Email :

Further information

The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles.
If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact in the first instance. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission at: https://civilservicecommission.independent.gov.uk/contact/
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