DWP Work Coach (Executive Officer) – Croydon & Sutton (GFIE-497)

Full time Office-based

£35,615–£37,016 per year.

Office-based

Application Deadline: 23 July 2026 at 4:00 PM

Looking to start your career in the Civil Service? The Department for Work and Pensions (DWP) is recruiting Work Coaches (Executive Officer) through the Going Forward into Employment (GFiE) scheme, exclusively for care‑experienced young people.

Job Summary

Job Title: Work Coach (Executive Officer)

Location: Croydon or Sutton

Salary: £35,615–£37,016 per year

Hours: Full‑time, 37 hours per week; working patterns agreed with manager

This is an 18‑month, full‑time, office‑based role at DWP Job Centres. As a Work Coach, you’ll support people claiming benefits by providing guidance, helping them build confidence, develop skills and move towards employment. You’ll work with a wide range of customers, offering face‑to‑face, telephone and digital support.

This role is ideal for someone who enjoys helping others, has strong communication skills and wants to make a positive difference in people’s lives. Full training, ongoing development and workplace support will be provided throughout the programme.

Benefits & Support

  • Full training and induction provided
  • Dedicated buddy and ongoing workplace support
  • Learning and development opportunities
  • Gain valuable experience in the Civil Service
  • Develop coaching, communication and customer service skills
  • Paid annual leave and access to Civil Service employee benefits

Please get in touch with your Career Specialist to apply and find out more.

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