Customer Service Agent - Portuguese Speaker

This a Full Remote job, the offer is available from: Europe, European Union, EMEA, Greece

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

Our Athens site runs a busy Portuguese service line, and we are looking for people who can keep up its standards. Start date: 20 October 2026.

You will be the first person customers reach when something needs sorting out. Customers often say thank you when a problem is finally solved, and that is a big part of the job.

Your Responsibilities:

  • Use internal knowledge articles to check answers before you respond
  • Keep case records accurate and up to date
  • Handle billing and account questions with care and accuracy
  • Follow up on open cases so that customers are not left waiting

Requirements:

  • Fluent Portuguese
  • Good English for internal tools and written documentation
  • Attention to detail and accurate record keeping
  • Ability to stay organised when handling several cases at once
  • Comfortable learning new internal systems quickly
  • A quiet workspace and a reliable internet connection for remote work
  • Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Apply now with the button on this page, and our team will confirm what comes next.

This offer from "Savior Artigos Texteis Lda" has been enriched by Jobgether.com and got a 0% flex score.
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