Chat Support Agent | Remote | Entry Level
<p><strong>About the Company</strong></p><p>One of our clients is hiring a Chat Support Agent based in London for a remote, entry-level position. This role is perfect for someone with strong communication skills and a passion for assisting customers online.</p><p><br></p><p><strong>About the Role</strong></p><p>This role is perfect for someone with strong communication skills and a passion for assisting customers online.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Respond to customer queries via live chat and email</li><li>Provide accurate information about products and services</li><li>Escalate complex issues to senior support staff when needed</li><li>Maintain detailed records of customer interactions in the CRM system</li></ul><p><br></p><p><strong>Qualifications</strong></p><ul><li>Prior customer service experience is a plus but not essential</li></ul><p><br></p><p><strong>Required Skills</strong></p><ul><li>Excellent written English and fast typing speed</li><li>Friendly and professional communication style</li><li>Ability to multitask and work remotely with focus and discipline</li></ul><p><br></p><p><strong>Preferred Skills</strong></p><ul><li>Prior customer service experience is a plus but not essential</li></ul><p><br></p><p><strong>Pay range and compensation package</strong></p><p>Salary: £11 – £13 per hour</p><p><br></p><p><strong>Equal Opportunity Statement</strong></p><p>If you enjoy helping others and want to build a career in customer support, apply today to join our client’s team as a Chat Support Agent!</p>